DET - ITI Admission

S K I L L T R A I N I N G

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FAQ

Front Office Assistant

Skills taught in ITI

Use a computer & the internet
Personality development
Team management skills
Communication skills
Customer interaction

Skills needed by Industry

Computer literacy
Customer relations
Interpersonal skills
Well-organized and detail-oriented skill
Problem solving skills

Job Opportunities

Travel and Tourism Development Corporation of Tamil Nadu
India Tourism Development Corporation (ITDC)
Workshop Assistant in government ITIs
Luxury hotels
Micro, Small & Medium Enterprises (MSME)
Call centres
Telecommunication enterprises
Shopping malls
Hospitals
Service-oriented organizations
Offices
Colleges
Schools
Event management companies

Upskilling Opportunities

Diploma courses related in hotel or hospitality management
Certificate courses in hotel management or event management
Crafts Instructor Training Scheme (CITS) to become an instructor in ITIs
Apprenticeship (NAC Certificate)

Trade Details

Duration

1 year

Qualification

10th Standard

Sector

Tourism & Hospitality

Councelling seats

48

Management seats

0

Total seats

48

Career Pathway

Entry Level

Trainee Office Assistant Telephone Operator Reservation Information Assistant Front Desk Associate Front Desk Clerk Guest Relations Receptionist

Mid Level

Assistant Front Office Manager Guest Relations Executive Front Desk Supervisor Customer Coordinator Lobby manager Guest Service Supervisor Concierge

Senior Level

General Manager Front Office Manager Front Desk Administrator Event Manager Multi-skilled Manager